• Same-day delivery within Delhi NCR
• 2–3 business days for major metro cities
• 3–5 business days for most other areas
• 8–10 business days for North-East and remote regions

• Typically delivered within 14–18 business days
• In exceptional cases, delivery may take up to 25 business days due to sourcing or shipping delays

We pride ourselves on having one of the fastest processing times in the industry.

• In-hand products are shipped the same day if the order is placed before 8 PM
• Sourced products are shipped the same day they arrive at our warehouse, also before 8 PM

You’ll receive a tracking link via email as soon as your order is dispatched.

Once your order ships, you’ll receive an email with a tracking link to monitor its journey in real time.

Yes! Instant delivery is available on select sneakers and hype articles. You’ll see this option during checkout when eligible.

Yes, absolutely 100%. All products listed on Sneakwear are brand new (DS) unless mentioned, and go through our One of a kind 3 stage verification process before reaching you. Here's how we guarantee authenticity:

In house multi layer legit check system:
• Sourced only from trusted retailers and verified resellers
• Manual inspection of materials, stitching, labels, SKU codes & packaging
• Use of UV lights, magnification, and even the smell test for all items
• Products matched 1:1 against original brand archives & official references
• QC unboxing is recorded with internal logs maintained for transparency

Third-party verification with Legit APP:
We’ve partnered with Legit APP,  one of the leading sneaker authentication platforms to add an extra layer of authenticity. All items are verified through their system.

Certificate of Authenticity:Every verified product comes with a Sneakwear Certificate of Authenticity, signed and stamped your official proof of 100% genuine gear.

All sales on Sneakwear are generally final, as we deal in rare and limited-edition items. However, returns or exchanges are accepted only under specific conditions, such as:

• You received the wrong item or size
• The product is defective or damaged upon delivery

To be eligible:
• You must share an unboxing video clearly showing the issue
• The item must be unused, unworn, and in its original packaging
• You must inform us within 48 hours of delivery

For more details, please read our Return Policy.

We do not offer COD. However, we do provide flexible cash payment options:

• Delhi NCR customers can pay by dropping off cash at our physical locations in Rajouri Garden or Vasant Vihar
• Customers outside Delhi NCR can deposit the payment directly into our official bank account (details are shared after order confirmation)

Please note: Your order will only be confirmed once the payment is received.

Not at all. Sneakwear doesn’t store any of your payment information. All transactions are securely handled by Razorpay, one of India’s leading PCI-DSS–compliant payment gateways - so you can focus on the sneakers, not the security.

We ship through trusted logistics partners like DTDC, Blue Dart, Delhivery, and Shree Tirupati, depending on your location, PIN code, and the shipping option you select at checkout.

Yes, we accept international cards through our secure Razorpay gateway. Whether you're shopping from India or abroad, your payment is encrypted and protected — so all you need to worry about is picking the right pair.